How to manage a Free Trial order?
Go to Learning > Booking Summary > FREE TRIAL to see if the tutor has accepted or rejected your Free Trial request. The statuses of a Free Trial order are as follows:
- The tutor has not responded yet.
The tutor has accepted your request.
At this point, you should pay attention to the class time. A "Join the class" button will appear under the "Action" bar before the class starts, and you should click on the button to attend the class on time.
- The tutor has rejected your request.
The trial class is over.
You should rate the Free Trial lesson. "Positive" means you are satisfied with the trial class. You may click "Cancel" otherwise so as not to rate the class.